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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Puckett

April 24, 2025

5  out of  5
rating by John Puckett
"Marnie Lyman has been helpful. Reaching out my whole family to update us of our coverages when we needed and weren’t aware. She saved us some major potential problems in the future. I couldn’t be more grateful. If anyone is looking for an insurance professional you can trust, you can’t get any better than Marnie."
We responded:
"Thanks so much John! I appreciate your years of business!"
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Ruth Holtz

April 24, 2025

5  out of  5
rating by Ruth Holtz
"Jennifer has been my agent for years and is always transparent and upfront about changes coming my way - ie, rate increases. Answers all my questions thoroughly to make sure I am comfortable with my decisions. The office is staff is great and always friendly."
We responded:
"Thank you so much Ruth. It is my pleasure being your agent!"
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Will Lewis

April 14, 2025

5  out of  5
rating by Will Lewis
"Marnie Lyman at Jennifer Selvitella State Farm is always super responsive and helpful in adding coverage and talking me through my different options. Could not recommend her highly enough."
We responded:
"Thanks Will! I agree, Marnie is great!"
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Carlos Convers

April 10, 2025

5  out of  5
rating by Carlos Convers
"My experience with State Farm and Janet Andrews in the Jennifer Selvetella office was fantastic. I have been more that 3 years with State Farm because I have received the best customer service in my experience with insurance companies. If you provide a great service, you will have me as a client. I only have nice words for Janet and State Farm. Thank you for everything!"
We responded:
"Thank you so much Carlos! Great customer service is what we always strive for…"
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Nile Minn

April 4, 2025

5  out of  5
rating by Nile Minn
"We've been working with Janet from this office, and she has been nothing but amazing!"
We responded:
"Thank you! So glad everything worked out!"
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Rick James

April 4, 2025

5  out of  5
rating by Rick James
"Janet is excellent! She not only provided me with excellent service but she got me the best price out there! Would highly recommend. She was not pushy, she didn’t call me a bunch, she weighed out my options with me and then she beat them. Thank you again."
We responded:
"Good to hear and welcome!"
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Angel Ting Yue Lau

April 4, 2025

5  out of  5
rating by Angel Ting Yue Lau
"Janet is a huge reason I am switching car insurance companies. Within my first visit she said, "if this doesn't work out, that's ok. I want to make sure YOU do what you want and what is best for you." I've always heard when you buy insurance, you want to have a trusting relationship with your agent. And man is she amazing and trustworthy! She is extremely thorough, communicative, patient, and will find a way to deliver on your needs. She goes above and beyond to understand your full circumstance so that she can fight for the best value package for you. Janet has been a joy to work with and I'd highly recommend Janet!!"
We responded:
"Thank you Angel. Glad you had a good experience with Janet."
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Jill Maguire

April 2, 2025

5  out of  5
rating by Jill Maguire
"Jennifer Selvitella answered every question in detail I had about my Umbrella Policy. I have been doing business with State Farm for many years and have had excellent service. I highly recommend Jennifer Selvitella if you are Looking for a caring, professional agent."
We responded:
"Thank you Jill! I appreciate you and Dave!"
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Mahmood Rahmati

April 2, 2025

5  out of  5
rating by Mahmood Rahmati
"I got insurance from this office. Everyone in this office is amazing. They go above and beyond in every level to support you. Janet particularly is my agent. She is the best insurance agent I’ve ever met. She patiently helped me with getting the best insurance package that fitted my needs at the best price. She is smart, has great communication skills and cares about customers. If you’re looking for a wonderful agent, Janet is the one."
We responded:
"Thank you so much! I appreciate you and this awesome review!"
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Dominic Borg

March 31, 2025

5  out of  5
rating by Dominic Borg
"Marnie was so wonderful and quick in setting up my classic car policy on my car. She made it so simple and easy. Looking forward to work with you again. Thanks"
We responded:
"Thank you Dominic! Marnie is awesome, I agree. "
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Mario Halteh

March 27, 2025

5  out of  5
rating by Mario Halteh
"Very friendly staff."
We responded:
"Thank you Mario! Appreciate your years of business."
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Josh Wittman

March 22, 2025

5  out of  5
rating by Josh Wittman
"Been with Jennifer and her team for years and they are very experienced, caring, helpful and professional. 5 stars."
We responded:
"Thank you so much Josh. I appreciate your business and you!"
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Angelica Juarez

March 17, 2025

5  out of  5
rating by Angelica Juarez
"Marnie was so helpful and quick in setting up my new policy when I got a new car. She walked me through everything and made it so simple!"
We responded:
"Thank you so much, Angelica! I agree Marnie is awesome!"
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Dogukan Solmaz

March 13, 2025

5  out of  5
rating by Dogukan Solmaz
"I’ve had an excellent experience with my car and home insurance through this company, all thanks to my agent, Janet. She has been incredibly helpful, professional, and attentive to all my needs. She took the time to explain everything clearly and made sure I was well-informed throughout the process. Janet truly goes above and beyond to ensure her clients are satisfied. I highly recommend her services to anyone looking for reliable and thorough insurance support"
We responded:
"Thank you so much! We stive to always put the customer first and am so glad you have experienced this!"
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Rob Bartoli

March 1, 2025

5  out of  5
rating by Rob Bartoli
"Marnie Lyman from Jennifer’s office was extremely helpful and prompt when updating our policy. She was very through and even though us additional savings."
We responded:
"Thank you so much, Rob! I appreciate your business and taking the time to let me know about your experience with Marnie!"
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sameet shankar

March 1, 2025

5  out of  5
rating by sameet shankar
"If you're looking for an insurance agent who truly cares about her clients, Jennifer Selvitella is the perfect choice. She is knowledgeable, professional, and incredibly family-oriented. Jennifer takes the time to understand your unique needs and shares her own life experiences to help you make informed decisions. Her genuine approach sets her apart. She provides various options tailored to your situation without ever pushing a sale. You feel supported instead of pressured, knowing she has your best interests at heart. Her ability to explain complex insurance matters in a relatable and understandable way makes the process smooth and stress-free. Jennifer’s dedication to her clients is unmatched. She goes above and beyond to ensure they are confident in their choices. If you want an insurance agent who prioritizes people over policies, Jennifer Selvitella is the one to trust!"
We responded:
"Thank you so much for your kind words. You are a day 1 customer and I appreciate your 24+ years with my office!"
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Chris

February 14, 2025

5  out of  5
rating by Chris
"Great service! Janet took the time to explain how the policies worked and find the one that was right for me. Would highly recommend!"
We responded:
"Thanks so much Chris!"
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Patricio Gaston Herrera

February 13, 2025

5  out of  5
rating by Patricio Gaston Herrera
"Janet K. Andrews -State Farm Insurance I would like to say "Thank you for your excellence in customer service " and for your professional assistance in getting my insurance car package taking care. Also "kudos" to all your agents great ambience and service ! love your office"
We responded:
"Thank you so much, Patricio. It was so nice to meet you. Welcome to our office!"
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Dancan Onyango

February 6, 2025

5  out of  5
rating by Dancan Onyango
"Excellent onboarding experience. Jennifer calls back and delivers exactly what she promises. Although I'm still new to State Firm, I'd highly recommend Jennifer to anyone looking for auto insurance."
We responded:
"Thank you! Welcome aboard!"
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Steve Villareale

January 29, 2025

5  out of  5
rating by Steve Villareale
"I worked with Janet Andrews to establish my first policy with State Farm. She was very thorough, professional and sincere. I really appreciated the awesome customer service, which is so hard to find these days. Keep up the good work!"
We responded:
"Thank you so much, Steve. That is exactly what we strive for!"
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Dhruv Swarup

January 28, 2025

5  out of  5
rating by Dhruv Swarup
"Had a great experience with Janet. She was very helpful, and answered all my questions patiently. The state farm prices were very high for me (being a first time owner), but I had a great experience nonetheless."
We responded:
"We appreciate your review! So happy to hear you had a great experience with my team. "
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Rosio Sandoval

January 25, 2025

5  out of  5
rating by Rosio Sandoval
"Jennifer and her staff always go above and beyond in service. Anytime I have a question or any sort of issue, they are there to help in a prompt manner. She is very knowledgeable and helpful. As a long time customer, I do not see myself putting trust into any other office."
We responded:
"Thank you so much Rosio! Appreciate you being such a long time loyal customer!"
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Aashrai Puthran

January 3, 2025

5  out of  5
rating by Aashrai Puthran
"Amazing crew here at Statefarm. Janet from their team is polite and easy to talk to"
We responded:
"Thank you so much!"
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Dave Godin

December 17, 2024

5  out of  5
rating by Dave Godin
"I've been with Jennifer's office for decades for all my insurance needs and the service has always been outstanding and friendly. Recently, my daughter went back east for college but didn't take her car. When I called the office to see if we could lower the annual miles, I discovered that there is also an "away student" discount, but since my bill was currently due, it normally wouldn't be applied until the next cycle. However, Janet Andrews said she would advocate for us to the adjusters to backdate both discounts and apply them to the current bill. Within days I received a new bill and between the lower annual miles and the "away student" discount, the bill was cut in half! Thank you for going to bat for us!"
We responded:
"Thanks Dave! Thank you for being a long term customer and so happy this all worked out!"
Profile photo of Samuel Li (Sam)

Samuel Li (Sam)

December 17, 2024

5  out of  5
rating by Samuel Li (Sam)
"I went in to get my cars insured, and Marnie was extremely patient to explain to me what each coverage entails. She's also provided me with a good picture of what driving in the Bay Area is like, which helped me to decide on what coverage I really need. Finally, the office opens Mon - Thur, which I'm also very happy to see given that many offices are no longer staffed. I'd come back for my other insurance needs!"
We responded:
"Thank you Sam and welcome to my office. Marnie is extremely patient and awesome! We do work on Fridays, just from home!"